Direct Bookings
For direct bookings made through cozycasas.com. Reservations made via Airbnb or VRBO are governed by those platforms' policies.
| Cancellation Timing | Refund |
|---|---|
| Within 48 hours of booking AND 14+ days before check-in | Full refund (grace period) |
| 30+ days before check-in | Full refund |
| 7–30 days before check-in | 50% refund |
| Less than 7 days before check-in | No refund |